Blogs

  • Yelton_ylo.jpg

    Smoothing the way for innovation

    Self-consolidating concrete (SCC) has many operational casting advantages for many types of placement conditions. Yet contractor acceptance for its use in cast-in-place construction has been slow in North America. The Strategic Development Council’s Industry Critical Technology Committee on...

     
  • Helping our professionals take the next step

    Do you know someone who wants to aspire to a better position within your company? Have you thought how you’re going to fill the age gap in your management ranks? And just importantly are you prepared to invest in your company’s efforts to become better, faster? If you answer yes to any of these...

     
  • Caught sleeping again

    I think it’s a great time to become more involved. But don’t tell the boss, I want think I'm still in some sort of bargaining position for more money.) Concrete production is increasing. Trucks are being ordered. Producers are starting to hire again. And there’s a new group of professional to teach.

     
  • Standing Out In a Crowded Market

    Many years ago I first heard the expression:  Fast-Good-Cheap/Pick Two.  This expression applies to many real-life situations. The saying suggests it’s almost impossible to lead any market in all three categories. For concrete producers, it suggests you have to choose two of the following:  great...

     
  • The Forgotten Employee

    Many producers say they have trouble finding good drivers. But some may fail to invest as much as they should in these key employees, who are often responsible for customers' most memorable interactions. TCP blogger Joan Fox offers three important ways you can help drivers represent you.

     
  • Benefits of Using Concrete Pumps for Residential Placements

    TCP blogger Tom Johnson gives five good reasons why you should consider using concrete pump trucks for residential jobs.

     
  • TCP Survey: where do you stand?

    The responses to our annual TCP100 survey of producers have officially been collected, sliced, diced, and analyzed. How did your experience in 2012 — and outlook for the rest of this year — compare with reports from producers across North America?

     
  • The Marketing and Customer Experience Headbutt

    How many times have you felt a disconnect between a company's customer service message and your true experience? TCP blogger Joan Fox reminds us how important it is to "walk the talk."

     
  • Five Essential Qualities for Today’s Ready-Mix Sales Force

    As producers are running more “lean and mean,” managers don’t have the luxury of hiring one-dimensional salespeople. TCP blogger Tom Johnson lists the essential qualities your sales force should have.

     
  • Every picture tells a story

    A lifelong fan of ready-mix trucks has a colorful take on the industry.

     
  • TCP Video Blog: Last Call for TCP 100

    Shelby Mitchell, editor of The Concrete Producer, gives a last call for submissions to the TCP 100 Reader Survey.

     
  • Signs of Customer Appreciation

    Why wait for an annual event? TCP blogger Joan Fox explains how you can make every day a customer appreciation day.

     
  • Frenemies: Can concrete and asphalt find common ground?

    Each year when new college interns join our magazine’s staff for the summer, we make a point to visit a local producer for a crash course on the concrete industry. This year, Prairie Material invited us to visit its Addison, Ill., plant, as well as a roller-compacted concrete paving project in...

     
  • Five Ways to Increase Profits Fast

    In the last 10 years of working in the ready-mix concrete industry, I have made an effort to observe and listen to those around me. I was fortunate to complete all four modules of the NRMCA Certified Concrete Sales Professional program early in my career.

     
  • Hot Customer Service Opportunities

    'Tis the season for construction crews to battle sweltering summer heat. TCP blogger Joan Fox shares simple ideas for surprising and delighting your hottest customers.

     
  • Pouring Concrete in the Middle of the Night

    With summer temperatures rising, TCP blogger Tom Johnson offers five tips for keeping your nighttime pours running smoothly.

     
  • Bridgeview, Ill.-based Prairie Material provided SCC for the SCC 2013 workshop at University of Illinois, Chicago.

    TCP supports industry efforts to produce high-quality concrete

    On a beautiful May afternoon in Chicago, BASF product manager Joe Daczko had the full attention of 85 concrete aficionados as he compared placing self-consolidating concrete (SCC) to serving an adult beverage. “You’re not pouring a glass of beer,” said Daczko, as the group watched the fluid...

     
  • Would You Pass a Customer Service Audit?

    TCP blogger Joan Fox shares her top 10 tips for ensuring a consistently excellent customer experience.

     
  • When Bad Testing Happens to Good People

    Apparently the topic of cylinder testing gone wrong struck a chord with TCP readers, who wrote back to share stories similar to the one in last month’s blog. Following are just two humorous examples.

     
  • Holy precast… it’s a concrete bat cave!

    The National Precast Concrete Association’s (NPCA) annual Creative Use of Precast Awards are known for highlighting some of the industry’s most interesting work. This year was no different.

     
 
 
 

TCP's Network

Twitter Facebook LinkedIn