Are all of your time-honored protocols and best practices well-documented and easily accessible online for your employees? If not, those "trade secrets" once passed down over time are at risk of being lost as your older employees retire. What's more, younger workers want that information at the touch of a button. Tom Jackson, Equipment World magazine, wrote about this issue and why it could cause big problems, after it came up more than once at a recent trade event. He notes:
in today’s world where workers must absorb and use vast amounts of information and collaborate among dozens of other stakeholders in huge companies with significant turnover, anybody who keeps trade secrets is harming your company.
The good news is, by being proactive you can stay ahead of the game. Read More