The addition of WheresMyConcrete to Mack’s fleet management offerings will help improve asset visibility and dispatch efficiency for concrete mixer fleets.
WheresMyConcrete provides real-time data for concrete mixer fleet dispatchers, improving transparency and service to customers, as well as providing critical analytics designed to help improve operations. Complete details of the WheresMyConcrete service offer have not yet been finalized.
“The addition of WheresMyConcrete means concrete mixer customers can count on Mack for more than just our dependable trucks,” said David Pardue, Mack vice president of connected vehicle and uptime services. “With the ability to view critical fleet information in real-time, WheresMyConcrete gives our concrete mixer customers the tools they need to be successful.”
Launched in 2014, Mack Fleet Management Services connects proprietary data from Mack’s fully integrated telematics hardware with third-party solutions to help customers effectively and efficiently manage their operations. Mack’s GuardDog Connect telematics solution serves as the enabling platform for Mack Fleet Management Services, eliminating the need for aftermarket hardware purchases and installation costs. GuardDog Connect is standard on Mack Pinnacle, Granite, Titan by Mack and TerraPro concrete pumper models.
“We look forward to working with Mack and offering concrete producers the unique benefits our system delivers,” said Anthony Valente, chief executive officer of WheresMyConcrete. “Through our combined technologies, we will help customers improve their decision-making processes and business performance.”
Beyond its support of fleet management services, GuardDog Connect enables real-time monitoring of a truck’s engine, transmission and after treatment systems. Should an issue be detected, GuardDog Connect provides an initial diagnosis, scheduling of repairs and confirmation that needed parts are in stock and ready to install, all while the truck is still on the job. Through Mack ASIST and Mack OneCall, GuardDog Connect also offers proactive communication of critical information to a customer’s predetermined decision-maker, helping to maximize uptime.