Service Matters

  • Big Dog! Texas Dealer has World's Largest Mack Pylon Sign

    Valley Truck Centers’ new 40,000 square-foot facility also features the world’s largest Mack Trucks pylon, measuring in at 17 feet, 2 inches tall and 29 feet 6 inches wide.

     
  • Expedited Axle Shipping Program

    Watson & Chalin announces the introduction of its X-TRAC, expedited shipping program; allowing customers to order up to three selected lift axles and have them shipped from a number of strategic locations throughout North America, with an expected delivery time of 48-72 hours

     
  • High-tech Stadium for 2014 FIFA World Cup in Brazil Built with Specialty Cement

    The stadium, located in the heart of the Amazon, has an innovative ecological design and is one of the world’s first stadiums to be LEED certified.

     
  • Samoter and 2014 Asphaltica Receive Green Light From Exhibitors

    A little more than a month after the exhibitions closed, exhibitors are already looking with confidence to the next exhibition.

     
  • Electronic Recording of Hours of Service for Drivers

    GPSTrackIt's HOS functionality gives dispatchers and fleet managers an easy-to-use tool to document drive time and rest breaks, keeping the roads safer for the driving public.

     
  • Shuttlelift Hosts Service School

    Shuttlelift hosted a special Service School for dealers and field service technicians at its manufacturing facility this spring. The school sessions were so successful that the manufacturer has added a third class later this year.

     
  • EPD Development Service for Concrete Mixtures

    BASF provides a seamless process for the third-party critical review and registration of the final EPD document through the Program Operator.

     
  • Producer Solves Bottleneck with Silo Cleaning Service

    A ready-mixed concrete plant in the Midwestern United States has resolved material build-up issues in three storage silos where accumulation had slowed production and increased internal pressures, eventually damaging the vessel walls and forcing a shutdown.

     
  • Italian Equipment Exhibition Displays Signs of Sales Pick-up

    World of Concrete represented the United States with a booth in Hall 9. “Samoter in Verona turned out to be much better than anticipated,” said Jackie James, World of Concrete’s Show Director.

     
  • Hilti's Tools on Demand Service

    Hilti’s new Tools On Demand Service allows customers to access Hilti tools for a time period of 3 to 24 months to match seasonal and project-specific needs

     
  • Family-run Producer Establishes Presence in the U.S.

    By bringing together outstanding equipment, technology, and innovative techniques, Supermix meets and exceeds customers' quality and service expectations.

     
  • EPD Development Service for Concrete Mixtures

    The Admixture Systems business of BASF’s Construction Chemicals division today announces the launch of a third-party critically reviewed Environmental Product Declaration (EPD) Manager tool for concrete. This tool enables BASF to create customer specific EPDs for concrete to help communicate the...

     
  • Mack Trucks Names Layman VP, Business Development

    Mack Trucks named Brian Layman its new vice president of Business Development. In this newly created role, Layman will be responsible for product segmentation, development and management of sales programs, dealer measurements and new truck sales pricing and quoting activities for truck sales in...

     
  • LSZ Auxiliary Steerable Lift Axle Suspension System

    SAF-HOLLAND has introduced its 13.5k capacity, NEWAY LSZ Auxiliary Steerable Lift Axle Suspension System. With a 17.5-inch package size, the LSZ's revolutionary design is more than 4 inches shorter than comparable lift axles. This rugged, yet compact, design offers customers application versatility...

     
  • Eaton Enhances its Authorized Rebuilder Program

    Eaton announced recently that it has added several new transmission model families to its Eaton Authorized Rebuilder program and extended the warranty period for covered transmissions. The program now gives fleets and independent drivers additional options to purchase locally rebuilt transmissions...

     
  • Try (Equipment) Before You Buy

    Renting specialized equipment becomes the trend for complex road-building projects.

     
  • Vocational Model 567: Peterbilt Adds New Options

    The Model 567 is now more versatile than ever with several new product enhancements, including expanded PTO functionality when paired with the PACCAR MX-13 Engine.

     
  • Forty CNG-Powered McNeilus Bridgemaster Mixers Sold to Argos USA

    McNeilus Companies, Inc., an Oshkosh Corporation (NYSE:OSK) company, has sold 40 McNeilus Bridgemaster ready-mix trucks to Argos USA based in Houston, Texas. The vehicles feature McNeilus’ industry-leading next generation (NGEN) compressed natural gas (CNG) configuration that is engineered and...

     
  • Mack Trucks Unveils a Bold New Brand Identity

    Mack Trucks unveiled a bold new brand identity sending a strong message about the significant changes in its organization, products and customer support solutions.

     
  • Fleet Sentiment Report Shows Positive Signs for Q1 2014

    Sixty-two percent of the fleet executives responding to the Q1 2014 Fleet Sentiment survey conducted by CK Commercial Vehicle Research in January indicated they planned to place orders for Class 8 trucks in the next three months.  Forty-eight percent indicated they planned to place trailer orders. ...

     
 
 
 

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