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  • Standing Out In a Crowded Market

    Many years ago I first heard the expression:  Fast-Good-Cheap/Pick Two.  This expression applies to many real-life situations. The saying suggests it’s almost impossible to lead any market in all three categories. For concrete producers, it suggests you have to choose two of the following:  great...

  • The Forgotten Employee

    Many producers say they have trouble finding good drivers. But some may fail to invest as much as they should in these key employees, who are often responsible for customers' most memorable interactions. TCP blogger Joan Fox offers three important ways you can help drivers represent you.

  • Benefits of Using Concrete Pumps for Residential Placements

    TCP blogger Tom Johnson gives five good reasons why you should consider using concrete pump trucks for residential jobs.

  • TCP Survey: where do you stand?

    The responses to our annual TCP100 survey of producers have officially been collected, sliced, diced, and analyzed. How did your experience in 2012 — and outlook for the rest of this year — compare with reports from producers across North America?

  • The Marketing and Customer Experience Headbutt

    How many times have you felt a disconnect between a company's customer service message and your true experience? TCP blogger Joan Fox reminds us how important it is to "walk the talk."

  • Five Essential Qualities for Today’s Ready-Mix Sales Force

    As producers are running more “lean and mean,” managers don’t have the luxury of hiring one-dimensional salespeople. TCP blogger Tom Johnson lists the essential qualities your sales force should have.

  • Every picture tells a story

    A lifelong fan of ready-mix trucks has a colorful take on the industry.

  • TCP Video Blog: Last Call for TCP 100

    Shelby Mitchell, editor of The Concrete Producer, gives a last call for submissions to the TCP 100 Reader Survey.

  • Signs of Customer Appreciation

    Why wait for an annual event? TCP blogger Joan Fox explains how you can make every day a customer appreciation day.

  • Frenemies: Can concrete and asphalt find common ground?

    Each year when new college interns join our magazine’s staff for the summer, we make a point to visit a local producer for a crash course on the concrete industry. This year, Prairie Material invited us to visit its Addison, Ill., plant, as well as a roller-compacted concrete paving project in...