More stories about Blog

  • Every picture tells a story

    A lifelong fan of ready-mix trucks has a colorful take on the industry.

  • TCP Video Blog: Last Call for TCP 100

    Shelby Mitchell, editor of The Concrete Producer, gives a last call for submissions to the TCP 100 Reader Survey.

  • Signs of Customer Appreciation

    Why wait for an annual event? TCP blogger Joan Fox explains how you can make every day a customer appreciation day.

  • Frenemies: Can concrete and asphalt find common ground?

    Each year when new college interns join our magazine’s staff for the summer, we make a point to visit a local producer for a crash course on the concrete industry. This year, Prairie Material invited us to visit its Addison, Ill., plant, as well as a roller-compacted concrete paving project in...

  • Five Ways to Increase Profits Fast

    In the last 10 years of working in the ready-mix concrete industry, I have made an effort to observe and listen to those around me. I was fortunate to complete all four modules of the NRMCA Certified Concrete Sales Professional program early in my career.

  • Hot Customer Service Opportunities

    'Tis the season for construction crews to battle sweltering summer heat. TCP blogger Joan Fox shares simple ideas for surprising and delighting your hottest customers.

  • Pouring Concrete in the Middle of the Night

    With summer temperatures rising, TCP blogger Tom Johnson offers five tips for keeping your nighttime pours running smoothly.

  • TCP supports industry efforts to produce high-quality concrete

    On a beautiful May afternoon in Chicago, BASF product manager Joe Daczko had the full attention of 85 concrete aficionados as he compared placing self-consolidating concrete (SCC) to serving an adult beverage. “You’re not pouring a glass of beer,” said Daczko, as the group watched the fluid...

  • Would You Pass a Customer Service Audit?

    TCP blogger Joan Fox shares her top 10 tips for ensuring a consistently excellent customer experience.

  • When Bad Testing Happens to Good People

    Apparently the topic of cylinder testing gone wrong struck a chord with TCP readers, who wrote back to share stories similar to the one in last month’s blog. Following are just two humorous examples.