More stories about Blog

  • What Stories are YOUR Customers Telling?

    Early last week while working in Bentonville, Ark., I rented a car from a rental company that I use occasionally, but certainly not often. I have no loyalty to any particular one as I have been unimpressed by all of them.

  • Who is Running your Company?

    Most of the time, a ready-mix producer operates under the direction of the owner or general manager. These leaders guide the dispatch manager, who decides which customers will receive concrete on a particular workday. However, in some companies, the dispatch manager receives little guidance or...

  • World of Concrete: What’s in it for producers?

    As many of you know, the industry’s only annual event for commercial concrete and masonry construction – World of Concrete – isn’t just for contractors.

  • WOC products for producers

    If you’re planning to attend World of Concrete, don’t forget to set aside some time to browse through the Las Vegas Convention Center’s North Hall — home of the show’s Producer Center.

  • STOPS and STARTS for Better Service

    In December, we talked about how to set SMART goals and I promised to give you some considerations on what to stop doing and start doing to reach your goals. This article is about a few STOPS and STARTS to begin the year with a customer service focus.

  • Forming up to be a better year

    I felt a sense of optimism as I walked the aisles of The Precast Show/ICON Expo 2013 last week in Indianapolis.

  • Looking Out for Us

    Every producer knows that operating and maintaining a ready-mix truck requires a special approach when compared to other severe-duty vehicles. A true American innovation, proper mixer operation and maintenance procedures have often been learned the hard way.

  • Announcing our 2012 Influencers

    The Concrete Producer’s 2012 Industry Influencers are...

  • Starting the New Year Right

    There was a time not so long ago when I would make New Year’s resolutions. And I did a pretty good job of keeping them. Some were easy, but others required some effort. I’m glad I accomplished them all.

  • Changes at TCP

    One look will tell you that TCP is updating its digital identity. Our editorial staff is changing, too.