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  • World of Concrete attendance reflects industry optimism

    Although we often look to housing starts or construction employment numbers to gauge growth in the concrete industry, many also watch another key indicator: attendance at World of Concrete.

  • What Stories are YOUR Customers Telling?

    Early last week while working in Bentonville, Ark., I rented a car from a rental company that I use occasionally, but certainly not often. I have no loyalty to any particular one as I have been unimpressed by all of them.

  • Who is Running your Company?

    Most of the time, a ready-mix producer operates under the direction of the owner or general manager. These leaders guide the dispatch manager, who decides which customers will receive concrete on a particular workday. However, in some companies, the dispatch manager receives little guidance or...

  • World of Concrete: What’s in it for producers?

    As many of you know, the industry’s only annual event for commercial concrete and masonry construction – World of Concrete – isn’t just for contractors.

  • WOC products for producers

    If you’re planning to attend World of Concrete, don’t forget to set aside some time to browse through the Las Vegas Convention Center’s North Hall — home of the show’s Producer Center.

  • STOPS and STARTS for Better Service

    In December, we talked about how to set SMART goals and I promised to give you some considerations on what to stop doing and start doing to reach your goals. This article is about a few STOPS and STARTS to begin the year with a customer service focus.

  • Forming up to be a better year

    I felt a sense of optimism as I walked the aisles of The Precast Show/ICON Expo 2013 last week in Indianapolis.

  • Looking Out for Us

    Every producer knows that operating and maintaining a ready-mix truck requires a special approach when compared to other severe-duty vehicles. A true American innovation, proper mixer operation and maintenance procedures have often been learned the hard way.

  • Announcing our 2012 Influencers

    The Concrete Producer’s 2012 Industry Influencers are...

  • Starting the New Year Right

    There was a time not so long ago when I would make New Year’s resolutions. And I did a pretty good job of keeping them. Some were easy, but others required some effort. I’m glad I accomplished them all.