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Have you ever considered that you appear to be exactly like your competitors? They hire the same kind of people. They teach them the same things. They deliver the same product. Most customers would be unable to articulate how your company is different, besides the signs in front of your office and...
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Give up right now on the chance of ever delivering a consistently excellent customer experience, if you are unwilling to hire differently.
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Did you do your homework? If so, every area of your company has a list of touch-points they own. Now let's talk about what to do with them.
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As producers prepare for 2008, projections from various sources point to a 10% to 15% reduction in total sales volume as the housing bust hits bottom. This reduction translates into a contraction of 45 million to 70 million yards, depending if the housing industry begins a slow recovery by the end...
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Two producers make value-added products a key part of their business plans.
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