August-September 2012 Table of Contents

The Most Important Decision Producers Make

Give up right now on the chance of ever delivering a consistently excellent customer experience, if you are unwilling to hire differently. Read more

Preparing for the Health Care Law

This summer, the U.S. Supreme Court let stand the vast majority of the Affordable Care Act (ACA), the nation's new health care law. Read more

TCP SURVEY: A New Wind Blows TCP SURVEY: A New Wind Blows

Producers see business improving, but not fast enough. Pricing on the rebound. Read more

Online Standards Training Online Standards Training

ASTM unveils learning center to demonstrate proper testing procedures. Read more

Tying One On Fleet Factors Tying One On

Transporting a precast element securely and safely requires skill and knowledge. Read more

Material Handling Equipment Material Handling Equipment

Temperatures have not been the only thing on the rise this summer. Construction activity is also trending upward. Read more

Stay in Tune to Stay Ahead Stay in Tune to Stay Ahead

PCI invites producers to "Stay in Tune for Success" at the 58th annual Convention and National Bridge Conference to be held Sept. 29-Oct. 2 in Nashville, Tenn. Read more

Luxury Precast Luxury Precast

Architectural precast sculpts S-shaped high-rise in Mexico City. Read more

On the Upswing Concrete Returns On the Upswing

I have spent the last couple of columns talking about the mistakes we made in the last boom, and how to avoid them as we stand on the edge of the recovery. But while we weren’t looking the last several weeks, the housing market has apparently had an upswing, and is showing signs of recovery, admittedly from tepid to robust, in many markets around the country. Read more

Future Cement Future Cement

THE NEED TO reduce CO2 emissions has led to the development of many new cementitious materials—a trend that will likely continue for the foreseeable future. But the powerful international portland cement business hasn't given up yet. Read more

Bamboo we are Not Bamboo we are Not

WHEN WE DECIDED to tweak TCP's annual survey project several months ago, we hoped to take some focus off of the revenue figures and put it on other issues that are important to producers. I can safely say that we accomplished that in spades. Out is the TCP100, and in is the TCP Survey. Read more

From Mediocre to Magical: Part 2

Did you do your homework? If so, every area of your company has a list of touch-points they own. Now let's talk about what to do with them. Read more