Kenworth customers will benefit from real-time vehicle health monitoring technology provided by PeopleNet, the telematics provider for the Kenworth system. The system will allow the PACCAR MX-13 engine to “talk” with the fleet manager, Kenworth call center and Kenworth dealer to optimize truck uptime and productivity.
KENWORTH TruckTech+ saves time by providing clear information to the driver and fleet manager on the proper next steps. Fault codes and engine performance data are sent via the truck’s standard modem to Kenworth’ s analytics center, where possible root causes are diagnosed and solutions are recommended via email notification. Notifications may include keep driving, no action required; keep driving and have the fault addressed during the next service interval; head to a dealer for service; or pull over to prevent damage. If the customer needs to take the truck in for service, the system maps out the locations of the three closest repair facilities. In addition, the data is sent to a secure web portal where the fleet manager can review the truck’s location, status, identified issue and recommended solution.
The system is included for the first two years a new Kenworth Class 8 truck is on the road, or during the duration of an extended engine warranty period, if purchased. After that period, Kenworth’s remote diagnostics tool can be maintained by subscription.